{"id":7,"date":"2008-03-16T18:46:01","date_gmt":"2008-03-16T18:46:01","guid":{"rendered":"https:\/\/fred.appelman.net\/?p=7"},"modified":"2016-10-01T08:27:01","modified_gmt":"2016-10-01T08:27:01","slug":"getting-support-on-groupcal-3","status":"publish","type":"post","link":"https:\/\/fred.appelman.net\/?p=7","title":{"rendered":"Getting support on Groupcal 3"},"content":{"rendered":"
\n

I am a registered user of the application Groupcal 3. Groupcal is an application that will sync your iCal calendar with an exchange server. It works great. After I upgraded to Leopard I discovered that the application won’t run anymore. First I thought, just go to the website of snerdware<\/a> and get a new version.
Unfortunately things went different here…..<\/p>\n

At the time they wrote on their website:<\/p>\n

\n

<\/p>\n

Because Apple made significant changes to the way OS X’s Sync Services operates in 10.5, Groupcal 3 currently does not work with OS X 10.5 and will require major changes. We expect that Groupcal could be 10.5 compatible in the first quarter of 2008. We’ll update this FAQ when we know more.<\/em><\/p><\/blockquote>\n

Since we have entered the first quarter I thought I should see if there is already some news on the website of the vendor snerdware<\/a>. To my surprise the message can no longer be found on the website of the vendor. <\/p>\n

So I registered myself as a user and used the web-based GUI to ask a question to the support desk.<\/p>\n

After a minute or so I got a mail which I though would contain the confirmation. I was wrong:<\/p>\n

<\/p>\n

Regarding your email to Snerdware<\/p>\n

—–<\/p>\n

Because we get tens of spam communications for every valid one, we use some heavy-handed anti-spam mechanisms which can delete email messages before they become tickets in our support system.<\/p>\n

Your e-mail to snerdware.com has been automatically deleted as spam because the subject and\/or content contained common spam content and\/or format. If this was in error, please re-submit either using a subject-line and\/or content that prevents it from being interpreted as spam … or, better yet, create the ticket directly via our web-based interface at:<\/p>\n

http:\/\/www.snerdware.com\/support\/index.php?x=&mod_id=4<\/a><\/p>\n

Thanks!<\/p>\n

________________________________________________________<\/p>\n

Snerdware Support<\/p>\n

Snerdware, LLC.<\/p>\n

http:\/\/www.snerdware.com\/<\/a><\/p>\n

<\/em><\/p><\/blockquote>\n

The stupid thing is of-course that I entered the ticket through the GUI in the first place. This is a very effective method to keep question from coming in. I have tried half a dozen other combinations of content and subject and they all failed with the same message. <\/p>\n

I guess I have now hit another threshold because the posts are no longer accepted. <\/p>\n

Needless to say that none of my tries was spam….<\/p>\n

Update<\/em>: 04-04-2009; I just checked to see if the product has been updated. The site no longer exists.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

I am a registered user of the application Groupcal 3. Groupcal is an application that will sync your iCal calendar with an exchange server. It works great. After I upgraded to Leopard I discovered that the application won’t run anymore. First I thought, just go to the website of snerdware and get a new version. …<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[3],"class_list":{"0":"post-7","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-uncategorized","7":"tag-productivity","8":"anons"},"_links":{"self":[{"href":"https:\/\/fred.appelman.net\/index.php?rest_route=\/wp\/v2\/posts\/7","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fred.appelman.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fred.appelman.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fred.appelman.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fred.appelman.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7"}],"version-history":[{"count":3,"href":"https:\/\/fred.appelman.net\/index.php?rest_route=\/wp\/v2\/posts\/7\/revisions"}],"predecessor-version":[{"id":20,"href":"https:\/\/fred.appelman.net\/index.php?rest_route=\/wp\/v2\/posts\/7\/revisions\/20"}],"wp:attachment":[{"href":"https:\/\/fred.appelman.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fred.appelman.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fred.appelman.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}